Why verification matters: Get set up for success on Your Staff Hub

Here’s why verification is essential for educators on Your Staff Hub and the simple steps to get verified and start booking childcare shifts

At Your Staff Hub, our mission is to connect qualified childcare educators with childcare centres in need of relief staff – quickly, efficiently, and safely.

To ensure the best experience for everyone involved, we ask all educators to complete a verification process when signing up to the platform.

Why it’s important to get verified on Your Staff Hub

Verification is a crucial step in creating a trustworthy and secure online environment for both educators and childcare centres. Here’s why it matters:

Preventing fraud and digital crime

Identity verification plays a key role in detecting and preventing fraudulent activity. It protects both educators and childcare providers from scams, identity theft, and other digital threats that can have serious consequences.

Complying with regulations

Childcare is a regulated industry. Verification ensures we’re meeting legal requirements related to identity, qualifications. It also supports safe hiring practices and contributes to child safety – something we all value.

How to get verified once you sign up to Your Staff Hub

Getting verified is simple and only takes a ​​​​few steps. Here’s how to do it:

Step 1. Register an account

Register on the Your Staff Hub website, create your account, and set a secure password.

Step 2. Complete your profile

Fill out your profile with key information, including your hourly rate and availability. Make sure to include your ABN (Australian Business Number).

Step 3. Submit your documents for verification

To verify your profile, you’ll need to upload the following:

1. Two forms of ID
   • If you are a permanent resident we’ll need two forms of identification. These can be either a drivers licence, passport or medicare card
   • If you are on a visa, and have the right to work in Australia, we will need a copy of your overseas passport and your visa documentation.
2. A valid Working With Children Check (WWCC) for the state you intend to work in. If you are Early Childhood Teacher in Victoria, you will need to provide a VIT
3. A copy of your qualification certificate (minimum Certificate III in Early Childhood Education or equivalent)
4. Your mandatory reporting certificate issued by the state you intend to work.
5. A voluntary food handling certificate, if applicable to your role.

Step 4. Let us verify your documents

Once you’ve submitted everything, our team will review your documentation. Once verified, you’ll be ready to start accepting shifts through the platform.

If you have any questions at any stage of the process, our friendly customer support team is here to help!

Ready to get started?

Get verified on the Your Staff Hub platform today and start booking shifts with confidence.

You can register for the first time now or complete your verification steps if you’ve already set up an account.